"I just wanted to drop you a line to say how thankful I am for the help you gave me in receiving my waiver. I was on my way to the U.S. for a weekend shopping trip and when I was asked some questions at the border crossing. It was discovered that I was not allowed access into the United States because of an offence that I had committed 27 years ago. When I returned home I contacted Pardon Services and began the process of seeing whether or not I was eligible for a waiver." "It felt so good to be able to have the freedom..." "The staff at Pardon Services was very professional and very helpful. They explained the entire process to me and walked me through all the steps I needed to take before sending in my application. After the inevitable waiting period, I did receive a waiver for entry into the United States. Driving though the United States has always been on my "to do" list. As I was passing through Colorado on my way to Arizona, I realized that it was actually happening! It felt so good to be able to have the freedom to do that. Thanks again to all the staff at Pardon Services."